Reservation

Booking Conditions

Booking Conditions

Booking Conditions

1.  Booking
A deposit of 30% of the property rental must be paid upon the reservation. No contract with us will exist until we have received this amount and the booking form duly signed and have subsequently confirmed your booking. Should you later cancel, cancellation charges will become payable in accordance with paragraph 4.

2. Payment of the balance 
The balance of the payment can be paid upon arrival. The rental cost includes the following services: maintenance, cleaning (at the beginning, weekly and at the end of the rental period), Wi Fi, air conditioning and heating, water and electricity.
All payments must be effected either by credit card or by bank wire transfer. Transfer costs charge of the transferor.

3. Cancellation by you
It is agreed between us that should you wish to cancel all or part of your booking, or that the booking is cancelled by us due to non-payment, then we shall be entitled to the following percentage of the holiday cost:

4 weeks or more before arrival: deposit 30% will not be refunded
Less than 4 weeks before arrival: 100% of the entire rental price
Cancellation must be received in writing by us.

4. Alterations/Cancellation by us
Though it is unlikely that we will have to make any changes to confirmed arrangements, it does occasionally happen, and we will advise you as earliest possible date. If for any reason beyond our control we are unable to provide you with the property you have booked, we reserve the right to transfer you to a similar property. However, if this is not possible or you do not wish to be transferred, we will cancel the booking and refund the amount paid to us for the property. We will not be liable for any cancellation charges for travel arrangements and for any damages originated from the cancellation for reasons beyond its control.

5. Number of people/Replacements
Only those people stipulated on the booking form may use the property. The number of people must not exceed the number of sleeping place indicated in the brochure. Should the key-holder find more persons than those stated, it is totally up to his discretion ask the owners to vacate the house. Infants (children under 3 on date of return) are not included in occupancy figures. Each child over 3 (whether sleeping in a bay cot or not) will be counted as part of the villa occupancy. The property provides baby cots at request. You have the possibility of using a sofa-bed for two persons with an added cost of € 50 a day.

6. Arrival and departure times
Clients must arrive between 4 p.m. and 7 p.m. and leave before 11 a.m. on the day of departure. For late Arrivals we will charge an additional fee of €80,00.
If the client is late, advance notice must be given in writing to the property. In case of flight delays or inconveniences while travelling, the client should contact our office as soon as possible. 
The client shall be liable to penalty of three times price set forth above in case the Accommodation is not vacated within the agreed time, without prejudice for the property to seek further damages. 

7. Behavior
The client signing the Booking Form is responsible for the correct and decent behavior of his party. Should the client and his party behave in a manner that is not acceptable by civilized standards, the property can ask the client and his property to vacate the house, without prejudice to seek further damages.
The client must not: a) Occupy walls or windows in any way; b) Install and/or place on the ground and/or on the walls (both the external garden walls or the inner wall of the premises) poles, nails or other structures/fixtures; c) Move any furnishing element of the garden, including flower vases; d) Enter with any transportation medium in the garden; e) Install tents, gazebos, or other structures without the prior consent of the Landlord; f) Make use of fireworks, firecrackers or other similar devices/equipment; g) Bring firearms on the Accommodation or within the Premises; h) Play music outdoors; i) Make any modification, addition or improvement to the Accommodation.

8. Pets
The client shall bring to the Accommodation and Premises only those pets for which prior notice has been given to the property and for which an express, written authorization has been granted. Such authorization may be revoked if the property deems, at its sole discretion that the pet constitutes a danger for the Premises, the Accommodation or the people allowed therein. The authorized pets are the sole responsibility of the client, and the property shall not be liable for any damage, injury or death caused by the pets or to the pets. If accepted you can be requested for an additional security deposit and/or adequate insurance. Pets should be at all times on a leash.

9. Swimming pools
Swimming pools are only open from May 23rd to October 3rd; the swimming pool is not enclosed with fences and there are no lifeguards on duty.  Clients use of the swimming pool is at their own risk. Children must be supervised at all times. No diving/booming/running is allowed, no glass at the pool, pats are prohibited at the pool area, do not use the pool in case you have used alcohol. The property declines any responsibilities for use of the swimming pool.

10. People with health issues
People with disabilities or health issues should verify the suitability of the property that they are considering in advance of booking. The Premises are in the countryside, and bugs, spiders, wasps and domestic animals are common in rural settings. Please take note of this in case someone in your group has serious allergies. The property declines responsibilities on this count.

11. Complaints 
Any complaint by the client should be made in writing by the client at the earliest possible occasion, and in no case after having left the Accommodation. Complaints lodged only at the end of the holiday period will not be taken into consideration. Clients who abandon the Accommodation without informing their complaints as provided above lose all rights to any eventual refund or rebate. 

12.  Disclaimer of liability
The property shall in no case be held responsible or liable for any of the following: 
- Breakdown/shortages of the supply of water, gas or electrical and telephonic lines, including electronic devices and internet connection, and other utilities;
- Theft/damaging of goods/valuables left within the Premises or Accommodation; 
- Accidents/Injuries/death to any of the occupiers or the client, if not strictly attributable to the property’s negligence. 
- Damages occurred for “act of God” or force majeure.

13. Guarantee
Each client takes the assumption of the risk of torts that could be consequence of his/her stay on the Premises. Each client is liable for all damages and nuisances he/she causes toward the other clients of the Premises.
Azienda Agricola Malenchini reserves the right to retain your credit card and/or debit card details and charge or debit such amounts to compensate or make good the loss, damage, costs or expenses incurred or suffered by the Premises.

14. Choice of client’s legal domicile for judicial or enforcement procedures
For all purposes and effects of the present Agreement, including the notification and service of judicial claims and enforcement procedures commenced by the property, the client elects his legal domicile in the Accommodation and, where he no longer occupies it, at the legal seat of the Bagno A Ripoli Municipality.
Notwithstanding the choice of domicile above, the client declares that this accommodation is not his/her main accommodation and that the Accommodation has been hereby rented solely for short-term purposes, in compliance with the L.R.T. 42/2000, L. 492/1998, L. 96/2006, and the other relevant provisions of Italian Law and the Italian Civil Code.

15. Law and Jurisdiction 
For any potential controversy pertaining to the present contract jurisdiction shall fall exclusively with the court competent for the city of Florence, Italy. The present agreement shall be governed by Italian law.

16. Miscellanea
The Parties agree that whatever is not included in the present Agreement shall be regulated exclusively according to the Italian Civil Code provisions, given that the present Agreement has been stipulated for tourism reasons. 
The Parties mutually authorize one another to transmit each other’s data to third parties to satisfy the fulfillments of the present Agreement (D.Lgs. 196/2003)

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